Ardoq incident

Discover Viewpoint Assets Moved

Minor Resolved View vendor source →

Ardoq experienced a minor incident on September 9, 2024 affecting Application EU and Application US and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 09:55 AM UTC
Resolved
Sep 11, 2024, 09:29 AM UTC
Duration
1d 23h
Detected by Pingoru
Sep 09, 2024, 09:55 AM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. identified Sep 09, 2024, 09:55 AM UTC

    During a migration, all Discover viewpoint assets have been moved out from their folders and into the top level. No other data has been affected by this change. Our developers are working on a resolution, with current ETA EOB today, September 9th.

  2. identified Sep 09, 2024, 09:55 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Sep 10, 2024, 07:19 AM UTC

    Our developers are working on a resolution, with current ETA EOB today, September 10th.

  4. resolved Sep 11, 2024, 09:29 AM UTC

    This incident has been resolved.