Ardoq incident

We are currently experiencing issues with Core Viewpoints

Minor Resolved View vendor source →

Ardoq experienced a minor incident on September 20, 2024 affecting Application EU and Application US and 1 more component, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 11:05 AM UTC
Resolved
Sep 20, 2024, 11:50 AM UTC
Duration
44m
Detected by Pingoru
Sep 20, 2024, 11:05 AM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Sep 20, 2024, 11:05 AM UTC

    We are currently investigating an issue where core viewpoints are not being displayed in the Ardoq app. Our team is actively working to identify the cause and resolve the issue as quickly as possible.

  2. investigating Sep 20, 2024, 11:05 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 20, 2024, 11:06 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 20, 2024, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 20, 2024, 11:50 AM UTC

    This incident has been resolved.