Ardoq incident

We are currently experiencing issues with Surveys

Minor Resolved View vendor source →

Ardoq experienced a minor incident on October 29, 2024 affecting Application EU and Application US and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2024, 12:19 PM UTC
Resolved
Oct 29, 2024, 01:03 PM UTC
Duration
43m
Detected by Pingoru
Oct 29, 2024, 12:19 PM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Oct 29, 2024, 12:19 PM UTC

    We are currently experiencing an issue with survey dropdown lists for parent or reference questions not loading properly. The dropdowns remain stuck in the "Loading" state, affecting the ability to select parent or reference values.

  2. investigating Oct 29, 2024, 12:19 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 29, 2024, 12:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 29, 2024, 12:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 29, 2024, 01:03 PM UTC

    This incident has been resolved.