Ardoq incident

Issue Displaying Default Overview Viewpoint in Discover

Minor Resolved View vendor source →

Ardoq experienced a minor incident on November 5, 2024 affecting Application EU and Application US and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 01:55 PM UTC
Resolved
Nov 05, 2024, 02:44 PM UTC
Duration
49m
Detected by Pingoru
Nov 05, 2024, 01:55 PM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Nov 05, 2024, 01:55 PM UTC

    We are currently experiencing an issue where the default overview viewpoint in Discover is failing to load, returning a "Something went wrong" error message. Other viewpoints are functioning as expected. Our team is investigating the root cause and working to resolve the issue promptly. Thank you for your patience, and we will provide updates as soon as possible.

  2. investigating Nov 05, 2024, 01:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 05, 2024, 02:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 05, 2024, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 05, 2024, 02:44 PM UTC

    This incident has been resolved.