Ardoq incident

We are currently experiencing issues with Integrations

Minor Resolved View vendor source →

Ardoq experienced a minor incident on November 25, 2024 affecting Application US, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2024, 07:55 AM UTC
Resolved
Nov 25, 2024, 11:11 AM UTC
Duration
3h 15m
Detected by Pingoru
Nov 25, 2024, 07:55 AM UTC

Affected components

Application US

Update timeline

  1. investigating Nov 25, 2024, 07:55 AM UTC

    We are currently experiencing an issue with job processes in the US data center. This is affecting all integrations in this region. Our team is actively investigating the issue and working to resolve it as quickly as possible.

  2. investigating Nov 25, 2024, 07:56 AM UTC

    We are continuing to investigate this issue.

  3. identified Nov 25, 2024, 08:04 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Nov 25, 2024, 11:11 AM UTC

    The incident was resolved as of 11:40 CET. The system is still processing jobs that were queued, and these should be finished shortly.