Ardoq incident

Issue with Creating Calculated Fields in Workspaces

Minor Resolved View vendor source →

Ardoq experienced a minor incident on December 10, 2024 affecting Application EU and Application US and 1 more component, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 12:16 PM UTC
Resolved
Dec 10, 2024, 12:20 PM UTC
Duration
4m
Detected by Pingoru
Dec 10, 2024, 12:16 PM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Dec 10, 2024, 12:16 PM UTC

    We are currently experiencing an issue where users, including admin users, are unable to create calculated fields in a workspace. The option seems to be greyed out. Our team is investigating the root cause and working to resolve the issue as quickly as possible. We apologize for any inconvenience and will provide updates as soon as we have more information.

  2. investigating Dec 10, 2024, 12:16 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 10, 2024, 12:16 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 10, 2024, 12:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 10, 2024, 12:20 PM UTC

    This incident has been resolved.