Ardoq incident

We are currently experiencing issues with Surveys

Minor Resolved View vendor source →

Ardoq experienced a minor incident on January 10, 2025 affecting Application EU, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2025, 11:22 AM UTC
Resolved
Jan 10, 2025, 02:27 PM UTC
Duration
3h 4m
Detected by Pingoru
Jan 10, 2025, 11:22 AM UTC

Affected components

Application EU

Update timeline

  1. investigating Jan 10, 2025, 11:22 AM UTC

    We are investigating a visual error in Survey Builder where certain fields may incorrectly display an error message, even though the field exists and is functioning correctly. Users have reported that they are still able to submit surveys without any issues.

  2. identified Jan 10, 2025, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 10, 2025, 02:27 PM UTC

    This incident has been resolved.