Ardoq incident

We are currently experiencing issues with the metamodel editor

Minor Resolved View vendor source →

Ardoq experienced a minor incident on February 18, 2025 affecting Application EU and Application US and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 09:00 AM UTC
Resolved
Feb 18, 2025, 09:30 AM UTC
Duration
29m
Detected by Pingoru
Feb 18, 2025, 09:00 AM UTC

Affected components

Application EUApplication USApplication AU

Update timeline

  1. investigating Feb 18, 2025, 09:00 AM UTC

    We are currently investigating an issue with the metamodel color picker. Users are experiencing issues where opening the color picker in the metamodel editor causes it to become unresponsive. Clicking anywhere continues to open the color picker, preventing users from saving changes, switching components, or closing the editor.

  2. identified Feb 18, 2025, 09:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 18, 2025, 09:30 AM UTC

    This incident has been resolved.