Ardoq experienced a minor incident on May 7, 2025 affecting Application EU and Application US, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Application EUApplication US
Update timeline
- investigating May 07, 2025, 09:40 AM UTC
Some users are currently experiencing difficulties when trying to open scenarios. Our team is investigating and working on a resolution. We will provide updates as they become available.
- investigating May 07, 2025, 09:40 AM UTC
We are continuing to investigate this issue.
- identified May 07, 2025, 09:56 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2025, 10:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2025, 10:11 AM UTC
This incident has been resolved.