Ardoq experienced a minor incident on May 14, 2025 affecting Application EU and Application US and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Application EUApplication USApplication AU
Update timeline
- investigating May 14, 2025, 07:19 AM UTC
Some users are encountering prolonged loading times when accessing reports via Discover. This may impact the ability to view and analyze data. We are currently investigating and will provide updates as soon as possible.
- investigating May 14, 2025, 07:19 AM UTC
We are continuing to investigate this issue.
- identified May 14, 2025, 07:36 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 14, 2025, 07:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 14, 2025, 07:49 AM UTC
This incident has been resolved.