Ardoq incident

Issue with Perspectives Menu — Blank Screen on 'Manage'

Notice Resolved View vendor source →

Ardoq experienced a notice incident on May 30, 2025 affecting Application EU and AWS EU and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 06:47 PM UTC
Resolved
May 30, 2025, 06:59 PM UTC
Duration
11m
Detected by Pingoru
May 30, 2025, 06:47 PM UTC

Affected components

Application EUAWS EUApplication USAWS USApplication AUAWS AUIntercom Chats and PostsIntercom Email

Update timeline

  1. monitoring May 30, 2025, 06:47 PM UTC

    We identified an issue causing the Perspectives menu to display a blank screen when clicking 'Manage'. This may have affected some users. A fix has been deployed and functionality should now be restored. Please refresh the app if you're still seeing issues.

  2. monitoring May 30, 2025, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results. Users may have to refresh the app.

  3. resolved May 30, 2025, 06:59 PM UTC

    This incident has been resolved.