Apptegy incident
Announcement Creation on iOS inconsistently available for Staff users
Apptegy experienced a minor incident on December 5, 2025 affecting Rooms, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 05, 2025, 09:35 PM UTC
We have identified an issue that may prevent staff users from creating new Announcements within Rooms on iPhone in the Apptegy Staff app (Thrillshare Mobile). Our team has identified a resolution and submitted the updated version of the app to Apple for approval. We expect that this update will be available within the App Store no later than the end of the day Monday, December 8.
- resolved Dec 05, 2025, 10:31 PM UTC
The Apptegy for Staff app update has been published to the App Store: https://apps.apple.com/us/app/apptegy-for-staff/id1024147876 This has resolved the issue where staff were intermittently unable to create new Announcements.