Apptegy experienced a minor incident on January 22, 2026 affecting Third Party Services, lasting 16h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Third Party Services
Update timeline
- monitoring Jan 22, 2026, 11:07 PM UTC
Microsoft has reported that Microsoft 365 services are currently experiencing degraded service functionality. Their service issues currently impact email delivery, which may impact the following Apptegy services: - Delivery of Alerts sent to email providers that utilize Microsoft 365 may be delayed - Delivery of 2FA (2 Factor Authentication) codes used to authenticate Staff or Guardians when logging in https://status.cloud.microsoft/
- resolved Jan 23, 2026, 03:10 PM UTC
Microsoft 365 services have returned to normal operation.