Apptegy incident

Delayed Alerts processing

Minor Resolved View vendor source →

Apptegy experienced a minor incident on May 18, 2026 affecting Alerts, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2026, 04:44 PM UTC
Resolved
May 18, 2026, 07:03 PM UTC
Duration
2h 18m
Detected by Pingoru
May 18, 2026, 04:44 PM UTC

Affected components

Alerts

Update timeline

  1. investigating May 18, 2026, 04:44 PM UTC

    We are currently observing delays with Analytics becoming available and Alerts being sent. Our team is investigating we will provide an update by 12:30 CDT. Analytics may not display updated information while Alerts traffic is delayed, however Alerts are still being sent successfully. Please do not attempt to resend Alerts at this time.

  2. monitoring May 18, 2026, 05:29 PM UTC

    Alerts and Analytics turnaround times are improving, however we still observing some limited delays. Our team is continuing to monitor system health throughout this afternoon. We will follow up with additional information by 2pm CDT.

  3. resolved May 18, 2026, 07:03 PM UTC

    Alerts and Analytics turnaround times have returned to normal. Our team will continue to monitor system health throughout this afternoon.