Apptegy incident

Delayed Alerts processing

Minor Resolved View vendor source →

Apptegy experienced a minor incident on April 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 03:39 PM UTC
Resolved
Apr 15, 2026, 10:30 PM UTC
Duration
—
Detected by Pingoru
Apr 21, 2026, 03:39 PM UTC

Update timeline

  1. resolved Apr 21, 2026, 03:39 PM UTC

    On the evening of April 15th, 2026 between 5:30 PM and 8:00 PM CDT, we observed instances where Alerts were delayed and a small number of Alerts were not successfully generated. In some cases, Alerts appeared as "Published" in Analytics but did not reach recipients. Our engineering team identified the root cause and implemented the necessary changes to address this issue.