Applitools incident

EC US-West Outage

Resolved after 3 hours 42 minutes, on May 9, 2026.

resolved May 10, 2026, 07:47 AM UTC

Our US-West Execution Cloud (EC) infrastructure — the service that provides browser instances for running automated tests — was fully unavailable starting at approximately 07:48 UTC ,resolved at 11:30 UTC. Every attempt to start a new browser session failed immediately, affecting all users routed to the US-West region This Affected: - The public Autonomous instance - All dedicated Autonomous customer instances routed to EC US-West - All EC US-West standalone customers

Started
May 09, 2026, 07:48 AM UTC
Resolved
May 09, 2026, 11:30 AM UTC
Duration
3h 42m
Detected by Pingoru
May 09, 2026, 07:48 AM UTC

Update timeline

  1. resolved May 10, 2026, 07:47 AM UTC

    Our US-West Execution Cloud (EC) infrastructure — the service that provides browser instances for running automated tests — was fully unavailable starting at approximately 07:48 UTC ,resolved at 11:30 UTC. Every attempt to start a new browser session failed immediately, affecting all users routed to the US-West region This Affected: - The public Autonomous instance - All dedicated Autonomous customer instances routed to EC US-West - All EC US-West standalone customers

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