Applitools incident

Investigating — Autonomous and Eyes Match Operation Issues (Global)

Major Resolved View vendor source →

Applitools experienced a major incident on August 11, 2026 affecting Autonomous, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 10:15 AM UTC
Resolved
Aug 11, 2026, 11:35 AM UTC
Duration
1h 19m
Detected by Pingoru
Aug 11, 2026, 10:15 AM UTC

Affected components

Autonomous

Update timeline

  1. investigating Aug 11, 2026, 10:28 AM UTC

    We're currently investigating an issue affecting Eyes Match operations executed through Autonomous and Eyes. This is occurring globally, across all regions and sites. Early indications suggest this may be related to a broader Azure service disruption, but we have not yet confirmed the root cause. We are actively investigating and will share updates as soon as we have more information.

  2. resolved Aug 11, 2026, 11:35 AM UTC

    The issu has been resolved and services are back up. Root cause: A global outage on Azure Service Bus. Downtime: 09:20–10:47 UTC. Any tests that ran during that window will remain in running status until the status-reconciliation job picks them up in ~24 hours, at which point they'll be marked as aborted