AppFollow incident

Issue with Apple Invite Source Connects

Resolved after 32 days 1 hour, affecting Data Source Connection, on September 11, 2026.

identified Sep 14, 2026, 05:47 PM UTC

We're continuing to work on this issue, which may take longer to resolve than initially expected. As a workaround, affected customers can remove the existing invite connection and reconnect using our updated invite email.

Started
Sep 11, 2026, 07:42 AM UTC
Resolved
Oct 13, 2026, 09:22 AM UTC
Duration
32d 1h
Detected by Pingoru
Sep 11, 2026, 07:42 AM UTC

Affected components

Data Source Connection

Update timeline

  1. identified Sep 11, 2026, 07:42 AM UTC

    Sending replies may be delayed, accepting invite accounts may fail, and data in ASO App Store Channel analytics may be missing.

  2. identified Sep 14, 2026, 05:47 PM UTC

    We're continuing to work on this issue, which may take longer to resolve than initially expected. As a workaround, affected customers can remove the existing invite connection and reconnect using our updated invite email.

  3. resolved Oct 13, 2026, 09:22 AM UTC

    Functionality fully recovered.

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