Is AppFollow down?

Last checked 9m ago
Current status
AppFollow is having a partial outage

Active incident: App Store reviews mistakenly marked as deleted (Apple-side…

Official status page: https://status.appfollow.io · Polled every 5 minutes · 36 components tracked

AppFollow is reporting a partial outage right now (last checked 9m ago). Some components are affected; others remain operational.

Real-time AppFollow status, recent outages, and incident history — pulled directly from AppFollow's official status page at https://status.appfollow.io every 5 minutes. Pingoru tracks 36 AppFollow services and has captured 7 incidents in the last 90 days (99.46% uptime). Get email, Slack, Discord, or webhook alerts the moment AppFollow reports a new incident — free for 5 monitors, no credit card.

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AppFollow uptime 99.46% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 14d 22h
    Started Jul 14, 2026, 05:17 PM UTC
    Reply to Reviews
    Timeline · 3 updates
    • investigating · Jul 14, 2026, 05:17 PM UTC

      Since June 30, Apple's App Store review service has been intermittently reporting some existing reviews as "not found". As a result, some App Store reviews may temporarily appear as deleted in AppFollow, and replies to them may be delayed. The issue is on Apple's side, it is reproducible directly in Apple's own developer console (App Store Connect) and is not specific to AppFollow. We are rolling out a workaround, will restore all affected reviews, and will deliver the pending replies. No action is needed on your side.

    • monitoring · Jul 21, 2026, 05:13 PM UTC

      Steps implemented: • Shipped a workaround that retries reviews not found instead of immediately marking a review as deleted. • Restored the reviews that were incorrectly marked as deleted and re-sent all replies that had failed / been incorrectly detected. • Hardened our reply mechanism and strategy so we're less dependent on this kind of Apple-side instability going forward. We'll keep monitoring the situation. If users notice any reviews or replies that still look incorrectly marked, please reach out to support at [email protected]

    • monitoring · Jul 23, 2026, 08:28 AM UTC

      The App Store is currently experiencing an issue where it may incorrectly report that a review cannot be found. To minimize the impact, we've increased the number of retry attempts on our end to help ensure replies are delivered successfully. As a result, some replies may remain in the "Processing reply" status longer than usual. This is expected while the issue persists. Once the App Store resolves the issue on its end, reply delivery times will return to normal automatically.

    Latest: The App Store is currently experiencing an issue where it may incorrectly report that a review cannot be found. To minimize the impact, we've increased the number of retry attempts…

Recent outages & incidents

Past 90 days
  1. Resolved 7d 19h
    Started Jun 24, 2026, 01:51 PM UTC · Resolved Jul 02, 2026, 09:08 AM UTC
    Reply to Reviews
    Timeline · 2 updates
    • identified · Jun 24, 2026, 01:51 PM UTC

      Reply to Reviews functionality may stop working if an agreement on the App Store side has expired. Please log in to App Store Connect and accept any pending agreements to restore the functionality. Follow the instructions below to complete the process. When a new version of the Paid Apps Agreement is available for you to sign, an alert appears in App Store Connect. You won’t be able to create a new app or In-App Purchase until you’ve agreed to the most recent version of the Paid Apps Agreement. 1. Select Business at the top of the page. 2. On the Agreements tab, find the Paid Apps row, then click View and Agree to Terms. 3. In the dialog, read and accept the terms, then click Submit.

    • resolved · Jul 02, 2026, 09:08 AM UTC

      Signing and updating agreements helps to resolve the issue.

    Latest: Signing and updating agreements helps to resolve the issue.

  2. Resolved 2m
    Started Jun 09, 2026, 04:24 PM UTC · Resolved Jun 09, 2026, 04:27 PM UTC
    Watch
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 04:24 PM UTC

      We are currently experiencing a global outage, and AppFollow may be unavailable to all users. Our engineering teams are working on this hands-on with top priority to restore functionality as soon as possible.

    • resolved · Jun 09, 2026, 04:27 PM UTC

      Our engineers have identified and fixed the issue on our end! Everything should be back to normal and fully functional.

    Latest: Our engineers have identified and fixed the issue on our end! Everything should be back to normal and fully functional.

  3. Resolved 38s
    Started May 19, 2026, 02:26 PM UTC · Resolved May 19, 2026, 02:27 PM UTC
    Timeline · 2 updates
    • monitoring · May 19, 2026, 02:26 PM UTC

      We experienced issues with creating App Store Source connections over the past week, approximately since May 11th. If you notice any of your AppStore connections stuck in a "Pending" state, please remove the connection and set it up again.

    • resolved · May 19, 2026, 02:27 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 4m
    Started May 12, 2026, 04:14 PM UTC · Resolved May 12, 2026, 06:18 PM UTC
    Timeline · 2 updates
    • investigating · May 12, 2026, 04:14 PM UTC

      We are currently experiencing issues with automated replies processing. As a result, automated replies may not be sent as expected. Our team is investigating the issue and working on a resolution.

    • resolved · May 12, 2026, 06:18 PM UTC

      The issue affecting automated replies processing has been fixed. Automated replies are now being processed again. Please note that there may still be some delays while the AI service catches up with a large backlog of messages. Our team is monitoring the situation to ensure processing returns to normal.

    Latest: The issue affecting automated replies processing has been fixed. Automated replies are now being processed again. Please note that there may still be some delays while the AI servi…

See the full AppFollow outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse AppFollow outage history →

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Outage history

Past 90 days · 5 incidents View full outage history →