AppFollow incident

Trustpilot Data Collection Unavailable

Critical Resolved View vendor source →

AppFollow experienced a critical incident on April 22, 2026 affecting Ratings and Reply to Reviews, lasting 41d 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 08:46 AM UTC
Resolved
Jun 02, 2026, 12:58 PM UTC
Duration
41d 4h
Detected by Pingoru
Apr 22, 2026, 08:46 AM UTC

Affected components

RatingsReply to Reviews

Update timeline

  1. investigating Apr 22, 2026, 08:46 AM UTC

    We are currently experiencing a global issue with Trustpilot data collection. Search, ratings, and reviews are temporarily unavailable. Our team is investigating.

  2. identified Apr 23, 2026, 03:33 PM UTC

    A temporary fix has been deployed and services are operating. We are continuing work on a long-term solution.

  3. resolved Jun 02, 2026, 12:58 PM UTC

    This incident has been resolved.