AppDirect Americas incident

Service disruption affecting Webhooks on PROD US cluster.

Minor

Ongoing since 05:51 PM UTC, affecting Platform.

monitoring Nov 12, 2026, 05:51 PM UTC

We are investigating delayed delivery affecting Webhooks. Some users may experience delays receiving Webhooks. Our engineering teams have determined the cause of the issue which occurred between 7:45 pm EST November 11 2026 and 9:15 am EST November 12 2026. Webhooks created during this time may experience delay. Any Webhooks created outside this timeframe should now be delivered.

Started: Nov 12, 2026, 05:51 PM UTC
Resolved: Ongoing
Duration: ● 6m
Detected by Pingoru: Nov 12, 2026, 05:51 PM UTC

Affected components

Platform

Update timeline

monitoring Nov 12, 2026, 05:51 PM UTC

We are investigating delayed delivery affecting Webhooks. Some users may experience delays receiving Webhooks. Our engineering teams have determined the cause of the issue which occurred between 7:45 pm EST November 11 2026 and 9:15 am EST November 12 2026. Webhooks created during this time may experience delay. Any Webhooks created outside this timeframe should now be delivered.

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