Certain organizations unable to see the 'Save' button at the bottom of the Register's transaction creation screen

Update timeline

1. investigating Mar 11, 2026, 04:07 PM UTC

   Certain organizations have no visibility of the footer buttons at the bottom of the Register's `Create a Payment` or `Create a Deposit` screens, which normally allow them to cancel or save their transaction. The team is actively investigating and has discovered a workaround in the meantime: from the `Amount` field, press 'TAB' on your keyboard twice. This will cause the buttons to become available again, allowing you to save your transactions.

2. resolved Mar 11, 2026, 05:29 PM UTC

   The team has identified the issue, and a fix has been prepared and released. All organizations should have visibility of the missing transaction-creation buttons in the Register.