Aplos experienced a major incident on October 13, 2026 affecting Email Campaigns, lasting 6h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Email Campaigns
Update timeline
- investigating Oct 13, 2026, 03:47 PM UTC
Some emails sent from Aplos have been delayed or not delivered since around October 10th. This may affect invoice and payment-link emails, automated emails, donation receipts and shared reports. We've found the cause and are working with our email provider to restore normal delivery.
- identified Oct 13, 2026, 04:49 PM UTC
The cause has been identified. We're working to restore email delivery.
- resolved Oct 13, 2026, 10:25 PM UTC
This incident has been resolved.