api.video incident
Ongoing Issue Affecting Livestream Delivery
api.video experienced a critical incident on June 27, 2025 affecting Live Streaming, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 27, 2025, 07:01 AM UTC
We’re currently investigating an issue affecting our livestream delivery service. Our team is actively working to identify the cause and implement a fix as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
- identified Jun 27, 2025, 07:12 AM UTC
Our team has identified the root cause of the issue affecting our livestream delivery service. We are currently deploying a fix. We’ll continue to provide updates as progress is made.
- monitoring Jun 27, 2025, 07:14 AM UTC
The fix has been successfully deployed, and our livestream delivery service is now operating normally. We are currently monitoring the system to ensure continued stability and performance. Thank you for your patience throughout this process.
- resolved Jun 27, 2025, 07:32 AM UTC
The issue affecting our livestream delivery service has been fully resolved, and all systems are now operating normally. The root cause was related to a component that encountered unexpected errors, disrupting stream processing. Our engineering team applied a fix and restored normal functionality. We’re continuing to review the incident internally to prevent similar issues in the future. Thanks!