api.video incident

Delivery degraded

Major Resolved View vendor source →

api.video experienced a major incident on May 3, 2021 affecting Video Player and Video On Demand, lasting 6h 28m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2021, 09:46 AM UTC
Resolved
May 03, 2021, 04:14 PM UTC
Duration
6h 28m
Detected by Pingoru
May 03, 2021, 09:46 AM UTC

Affected components

Video PlayerVideo On Demand

Update timeline

  1. investigating May 03, 2021, 09:46 AM UTC

    We are currently investigating the issue.

  2. identified May 03, 2021, 02:10 PM UTC

    The issue has been identified and a fix is being implemented. One storage node partially down.

  3. monitoring May 03, 2021, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 03, 2021, 04:14 PM UTC

    This incident has been resolved.