api.video incident

Live streams with api.video player not loading

Major Resolved View vendor source →

api.video experienced a major incident on May 11, 2021 affecting Video Player, lasting 6h 25m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 09:01 AM UTC
Resolved
May 11, 2021, 03:26 PM UTC
Duration
6h 25m
Detected by Pingoru
May 11, 2021, 09:01 AM UTC

Affected components

Video Player

Update timeline

  1. identified May 11, 2021, 09:01 AM UTC

    A storage issue prevents api.video players from loading configuration. The issue does not concern integration with external players.

  2. identified May 11, 2021, 09:01 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 11, 2021, 03:26 PM UTC

    This incident has been resolved.