api.video incident

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Critical Resolved View vendor source →

api.video experienced a critical incident on October 18, 2021 affecting Web services and Video Player and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 09:25 AM UTC
Resolved
Oct 18, 2021, 09:40 AM UTC
Duration
14m
Detected by Pingoru
Oct 18, 2021, 09:25 AM UTC

Affected components

Web servicesVideo PlayerVideo On DemandUser space

Update timeline

  1. investigating Oct 18, 2021, 09:22 AM UTC

    We are currently investigating this issue. We will add updates as soon as possible.

  2. identified Oct 18, 2021, 09:36 AM UTC

    We have found the root cause and are working on this now.

  3. resolved Oct 18, 2021, 09:40 AM UTC

    This incident has been resolved.