api.video incident

Internal DNS issue

Minor Resolved View vendor source →

api.video experienced a minor incident on January 13, 2022 affecting Web services and Video Player and 1 more component, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 13, 2022, 08:33 AM UTC
Resolved
Jan 13, 2022, 12:05 PM UTC
Duration
3h 31m
Detected by Pingoru
Jan 13, 2022, 08:33 AM UTC

Affected components

Web servicesVideo PlayerVideo On DemandUser spaceLive Streaming

Update timeline

  1. investigating Jan 13, 2022, 08:33 AM UTC

    Usage data inside the dashboard is not accurate for all users

  2. monitoring Jan 13, 2022, 08:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 13, 2022, 12:05 PM UTC

    This incident has been resolved.