api.video experienced a minor incident on November 27, 2023 affecting Web services and Live Streaming, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Web servicesLive Streaming
Update timeline
- identified Nov 27, 2023, 06:10 PM UTC
Low Performance in Video Ingest from URL source and Livestream Recordings (generated after the livestream). - Video creation from url or migrations may experience delays. - Livestream recordings may exhibit lower-than-usual performance. We are implementing optimizations to enhance video processing speed and monitoring system behavior to ensure a swift resolution.
- resolved Nov 27, 2023, 08:12 PM UTC
This incident has been resolved. We have made some improvements and it should not occur again.