Apaleo incident

Performance degradation of API and UI

Major Resolved View vendor source →

Apaleo experienced a major incident on July 2, 2025 affecting API and Webhooks and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 12:54 PM UTC
Resolved
Jul 02, 2025, 02:09 PM UTC
Duration
1h 14m
Detected by Pingoru
Jul 02, 2025, 12:54 PM UTC

Affected components

APIWebhooksPaymentAppsFiscalizationIdentityUI

Update timeline

  1. investigating Jul 02, 2025, 12:54 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 02, 2025, 12:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 02, 2025, 01:00 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 02, 2025, 01:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 02, 2025, 02:09 PM UTC

    This incident has been resolved.