Anytime Fitness incident

AF Mobile App – Lead Phone Numbers Missing

Resolved after 5 days 2 hours, affecting AF App (New), on December 24, 2025.

monitoring Dec 24, 2025, 06:32 PM UTC

We recently identified an issue in the AF Mobile App where lead phone numbers were not displaying as expected. The issue has been corrected, and we are currently monitoring to ensure all lead details are appearing properly going forward. Please note that phone numbers for leads previously received during the impacted period cannot be recovered, but new leads going forward should display correctly.

Started
Dec 24, 2025, 06:32 PM UTC
Resolved
Dec 29, 2025, 08:34 PM UTC
Duration
5d 2h
Detected by Pingoru
Dec 24, 2025, 06:32 PM UTC

Affected components

AF App (New)

Update timeline

  1. monitoring Dec 24, 2025, 06:32 PM UTC

    We recently identified an issue in the AF Mobile App where lead phone numbers were not displaying as expected. The issue has been corrected, and we are currently monitoring to ensure all lead details are appearing properly going forward. Please note that phone numbers for leads previously received during the impacted period cannot be recovered, but new leads going forward should display correctly.

  2. resolved Dec 29, 2025, 08:34 PM UTC

    The issue was resolved. We will continue monitoring to ensure stability.

Your product runs on more than Anytime Fitness

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →