Anytime Fitness incident
Global - AF Access Pass Issue for Android Users
Resolved after 3 days 1 hour, affecting Access Pass, on September 8, 2026.
The issue affecting Android users accessing their AF Access Pass through the AF App has been resolved. Users should update to the latest version of the AF App to ensure they receive the update. If you continue to experience an issue, please submit a support ticket.
Affected components
Update timeline
- investigating Sep 08, 2026, 05:54 PM UTC
We are currently investigating an issue affecting some Android users when accessing their AF Access Pass through the AF App. Affected users may experience an endless loading screen or receive an “Unable to load this pass” message when attempting to open their Access Pass. As a workaround, users who have already added their Access Pass to Google Wallet can open Google Wallet directly to access their pass. Our teams are continuing to investigate the issue and will provide another update as more information becomes available.
- monitoring Sep 09, 2026, 06:34 PM UTC
Our teams have deployed an app update to address the issue affecting Android users accessing their AF Access Pass through the AF App. Users should update to the latest version of the AF App to receive the update. Access Pass functionality has been restored, and our teams are monitoring the service to confirm continued stability. We will provide a final update once monitoring is complete.
- resolved Sep 11, 2026, 07:01 PM UTC
The issue affecting Android users accessing their AF Access Pass through the AF App has been resolved. Users should update to the latest version of the AF App to ensure they receive the update. If you continue to experience an issue, please submit a support ticket.
Your product runs on more than Anytime Fitness
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services