Anytime Fitness incident
Canada - Online Signups - Club Enhancement Fees Not Applying
Resolved after 18 days 3 hours, affecting Online Signup, on May 14, 2026.
The issue where Club Enhancement Fees may not have been applied to some Member Agreements created through Online Signups has been resolved. On May 28, impacted locations were provided with the list of affected members and instructions for next steps. Thank you for your patience as we handled this issue.
Affected components
Update timeline
- investigating May 14, 2026, 04:20 PM UTC
We are investigating an intermittent issue where Club Enhancement Fees may not be applied to Member Agreements created through Online Signups in Canada. We will provide updates as more information becomes available.
- resolved Jun 01, 2026, 07:40 PM UTC
The issue where Club Enhancement Fees may not have been applied to some Member Agreements created through Online Signups has been resolved. On May 28, impacted locations were provided with the list of affected members and instructions for next steps. Thank you for your patience as we handled this issue.
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