Annex Cloud incident

Component "Loyalty Program - Application (Loyalty Platform Services - AWS)" and a few other components are Down

Resolved after 6 minutes, on October 31, 2026.

monitoring Oct 31, 2026, 12:17 PM UTC

"Loyalty Program - Application (Loyalty Platform Services - AWS)" is Operational

Started
Oct 31, 2026, 12:11 PM UTC
Resolved
Oct 31, 2026, 12:17 PM UTC
Duration
6m
Detected by Pingoru
Oct 31, 2026, 12:11 PM UTC

Update timeline

  1. investigating Oct 31, 2026, 12:11 PM UTC

    "Loyalty Program - API - GET (Loyalty Platform Services - AWS)" is Down

  2. investigating Oct 31, 2026, 12:12 PM UTC

    "Loyalty Program - Application (Loyalty Platform Services - AWS)" is Down

  3. monitoring Oct 31, 2026, 12:17 PM UTC

    "Loyalty Program - Application (Loyalty Platform Services - AWS)" is Operational

  4. resolved Oct 31, 2026, 12:17 PM UTC

    All components are Operational

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