Annex Cloud incident

Component "AZ-US - Loyalty Program - Application (Loyalty Platform Services - AZURE)" and a few other components are Down

Major Resolved View vendor source →

Annex Cloud experienced a major incident on August 27, 2026, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 11:17 AM UTC
Resolved
Aug 27, 2026, 12:29 PM UTC
Duration
1h 11m
Detected by Pingoru
Aug 27, 2026, 11:17 AM UTC

Update timeline

  1. investigating Aug 27, 2026, 11:17 AM UTC

    "AZ-US - Loyalty Program - API - POST (Loyalty Platform Services - AZURE)" is Down

  2. investigating Aug 27, 2026, 11:18 AM UTC

    "AZ-US - Loyalty Program - Application (Loyalty Platform Services - AZURE)" is Down

  3. monitoring Aug 27, 2026, 12:28 PM UTC

    "AZ-US - Loyalty Program - Application (Loyalty Platform Services - AZURE)" is Operational

  4. resolved Aug 27, 2026, 12:29 PM UTC

    All components are Operational