Amplitude incident

Data Processing Delays

Minor Resolved View vendor source →
Started
Apr 29, 2026, 08:15 AM UTC
Resolved
Apr 29, 2026, 02:33 PM UTC
Duration
6h 17m
Detected by Pingoru
Apr 29, 2026, 08:15 AM UTC

Affected components

Evaluation APIData ProcessingCohort ExportAmazon Web Services

Update timeline

  1. investigating Apr 29, 2026, 08:15 AM UTC

    Our data processing systems are delayed. This incident started at 2026-04-29 12:20 AM PT. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Impacted customers will see delayed metrics for the last 1 hour. c) Experiment evaluation API is experiencing higher latencies. d) Cohort syncs to all 3rd party destinations is experiencing higher latencies. We've identified the issue and are working closely with our cloud provider to mitigate it. We will provide an update within the next hour, or sooner if new information becomes available.

  2. identified Apr 29, 2026, 08:20 AM UTC

    Our data processing systems are delayed. This incident started at 2026-04-29 12:20 AM PT. Current status: a) Our ingestion systems are working as expected and no data is lost. Our processing systems are not processing newly ingested data. b) Impacted customers will see delayed metrics for the last 1 hour. c) Experiment evaluation API is experiencing higher latencies. d) Cohort syncs to all 3rd party destinations is experiencing higher latencies. We've identified the issue and are working closely with our cloud provider to mitigate it. We will provide an update within the next hour, or sooner if new information becomes available.

  3. identified Apr 29, 2026, 08:30 AM UTC

    AWS has identified the issue and is actively working on a resolution. We will provide an update within the next hour, or sooner if new information becomes available.

  4. monitoring Apr 29, 2026, 08:39 AM UTC

    AWS and Amplitude has mitigated the issue and are seeing recovery on impacted services. We will continue to monitor the status and provide an update within the next hour, or sooner if new information becomes available.

  5. monitoring Apr 29, 2026, 08:59 AM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Apr 29, 2026, 09:10 AM UTC

    We are continuing to monitor for any further issues.

  7. monitoring Apr 29, 2026, 09:54 AM UTC

    The issue has been resolved.

  8. resolved Apr 29, 2026, 02:33 PM UTC

    This incident has been resolved.

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