Resolved after 3 hours 49 minutes, affecting Altmetric Explorer, on November 3, 2025.
The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved.
Affected components
Altmetric Explorer
Update timeline
- investigating Nov 03, 2025, 09:45 AM UTC
We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
- investigating Nov 03, 2025, 09:45 AM UTC
We are continuing to investigate this issue.
- monitoring Nov 03, 2025, 11:30 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Nov 03, 2025, 01:34 PM UTC
The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved.
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