Resolved after 14 hours 5 minutes, affecting Altmetric Details Pages API, on September 18, 2026.
No further outages have been detected so the incident is now considered resolved.
Affected components
Altmetric Details Pages API
Update timeline
- investigating Sep 18, 2026, 07:12 PM UTC
We are currently investigating an intermittent outage affecting the Altmetric Details API which is leading to periodic intervals of errors being return by the API.
- investigating Sep 18, 2026, 07:12 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 18, 2026, 10:10 PM UTC
A fix has been implemented which we are confident has resolved the intermittent Details API outages and we are now continuing to monitor the situation.
- resolved Sep 19, 2026, 09:17 AM UTC
No further outages have been detected so the incident is now considered resolved.
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