Altmetric incident

Altmetric Explorer & Altmetric Details Pages unavailable

Critical Resolved View vendor source →

Altmetric experienced a critical incident on February 1, 2026 affecting Altmetric Explorer and Altmetric Details Pages, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2026, 11:24 AM UTC
Resolved
Feb 01, 2026, 03:47 PM UTC
Duration
4h 22m
Detected by Pingoru
Feb 01, 2026, 11:24 AM UTC

Affected components

Altmetric ExplorerAltmetric Details Pages

Update timeline

  1. investigating Feb 01, 2026, 11:24 AM UTC

    Altmetric Explorer and Altmetric Details Pages are currently unavailable. We are currently investigating the issue.

  2. identified Feb 01, 2026, 11:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 01, 2026, 11:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 01, 2026, 03:47 PM UTC

    This incident has been resolved.