Resolved after 5 hours 2 minutes, affecting Altmetric Explorer and Altmetric Details Pages, on September 27, 2019.
All applications are now fully operational. We're flagging the network issue with OVH and will continue to monitor until the incident is fully resolved.
Affected components
Update timeline
- monitoring Sep 27, 2019, 08:22 AM UTC
We are having an issue with OVH network. We failed over to our secondary servers, which means that applications have limited functionality (no writes are allowed). We are working on solving the issue.
- monitoring Sep 27, 2019, 08:39 AM UTC
All applications are now fully operational. We're flagging the network issue with OVH and will continue to monitor until the incident is fully resolved.
- resolved Sep 27, 2019, 01:24 PM UTC
The backend network issue is now resolved.
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