Altmetric incident
Datacenter outage affecting multiple Altmetric products
Critical Vendor's status page →
Resolved after 1 hour 17 minutes, affecting Altmetric Explorer and Altmetric Details Pages and 1 more, on March 30, 2020.
We are continuing to monitor for any further issues.
Affected components
Altmetric ExplorerAltmetric Details Pagesaltmetric.com website
Update timeline
- investigating Mar 30, 2020, 03:48 PM UTC
We are currently investigating an outage affecting multiple Altmetric products.
- monitoring Mar 30, 2020, 04:18 PM UTC
Our hosting provider has confirmed that they are having major network issues. We are monitoring the situation as things are slowly recovering.
- monitoring Mar 30, 2020, 04:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 30, 2020, 05:06 PM UTC
This incident has been resolved.
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