Resolved after 40 minutes, affecting Altmetric Explorer and Altmetric Details Pages, on October 22, 2020.
We've implemented a fix for our performance issues and things are now back to normal.
Affected components
Altmetric ExplorerAltmetric Details Pages
Update timeline
- investigating Oct 22, 2020, 09:36 AM UTC
We've identified performance degradation issues with some of our products and we are working on a fix.
- investigating Oct 22, 2020, 10:16 AM UTC
We've implemented a fix for our performance issues and things are now back to normal.
- resolved Oct 22, 2020, 10:17 AM UTC
This incident has been resolved.
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Amazon Web Services