Resolved after 7 hours 39 minutes, affecting Data Processing, on July 20, 2021.
Our data processing infrastructure is operating with reduced resilience which is causing a slight delay when processing new Mentions. Customers may notice Mentions taking a little longer than usual to appear. No data has been lost and the system should be caught up shortly.
Affected components
Update timeline
- identified Jul 20, 2021, 08:21 AM UTC
Our data processing infrastructure is operating with reduced resilience which is causing a slight delay when processing new Mentions. Customers may notice Mentions taking a little longer than usual to appear. No data has been lost and the system should be caught up shortly.
- resolved Jul 20, 2021, 04:01 PM UTC
This incident has been resolved and mentions are processing as normal.
Your product runs on more than Altmetric
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.