Resolved after 5 hours 15 minutes, affecting Altmetric Explorer, on July 28, 2023.
Continued monitoring has not revealed any more connection issues and no further reports have been received.
Affected components
Update timeline
- investigating Jul 28, 2023, 11:16 AM UTC
We are currently investigating reports of intermittent access issues to the Altmetric Explorer and will update when further details are available.
- monitoring Jul 28, 2023, 02:49 PM UTC
The root cause of the issues being reported has been identified and a configuration change has been put in place to mitigate the issues. We are continuing to monitor for further reports of connection issues.
- resolved Jul 28, 2023, 04:31 PM UTC
Continued monitoring has not revealed any more connection issues and no further reports have been received.
Your product runs on more than Altmetric
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services