Resolved after 8 hours 59 minutes, affecting Altmetric Details Pages and Data Processing, on October 16, 2024.
We are continuing to monitor for any further issues. Altmetric Details Pages are fully operational. The data processing delays only affect news and blogs from today, and only in Details Pages and Details Pages API.
Affected components
Update timeline
- investigating Oct 16, 2024, 06:45 AM UTC
We are currently investigating an issue that is affecting Detail Pages and Data Processing. Our Incident Team is investigating and we will report back in 30 minutes.
- investigating Oct 16, 2024, 07:22 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 16, 2024, 08:51 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2024, 10:25 AM UTC
We are continuing to monitor for any further issues. Altmetric Details Pages are fully operational. The data processing delays only affect news and blogs from today, and only in Details Pages and Details Pages API.
- resolved Oct 16, 2024, 03:44 PM UTC
This incident has been resolved.
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