Resolved after 6 hours 49 minutes, affecting Altmetric Explorer and Altmetric Details Pages and 1 more, on November 29, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Altmetric ExplorerAltmetric Details PagesAltmetric Details Pages APIAltmetric BadgesData Processingaltmetric.com website
Update timeline
- investigating Nov 29, 2024, 09:41 AM UTC
We are currently investigating a series of issues causing instability in our application deployment infrastructure. No major impact on client facing products is being reported at present, however there is a possibility that sporadic issues may develop.
- monitoring Nov 29, 2024, 01:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 29, 2024, 04:30 PM UTC
All systems are now operating normally so we are closing this incident.
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