Altmetric incident

Altmetric Explorer Data refresh delay

Resolved after 7 hours 7 minutes, affecting Altmetric Explorer, on February 13, 2025.

resolved Feb 13, 2025, 05:57 PM UTC

The Explorer data refresh has now been successfully completed and Altmetric Explorer data is up to date.

Started
Feb 13, 2025, 10:49 AM UTC
Resolved
Feb 13, 2025, 05:57 PM UTC
Duration
7h 7m
Detected by Pingoru
Feb 13, 2025, 10:49 AM UTC

Affected components

Altmetric Explorer

Update timeline

  1. monitoring Feb 13, 2025, 10:49 AM UTC

    We have identified an issue with the data refresh process which has resulted in a delay for the data available in the Altmetric Explorer. This issue has now been corrected and the data refresh process is now running and expected to complete by EOB today. We will update this incident once the Altmetric Explorer data is up to date.

  2. resolved Feb 13, 2025, 05:57 PM UTC

    The Explorer data refresh has now been successfully completed and Altmetric Explorer data is up to date.

Your product runs on more than Altmetric

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →