Altmetric incident

Data processing delays

Resolved after 7 hours 56 minutes, affecting Data Processing, on May 9, 2025.

monitoring May 09, 2025, 01:38 PM UTC

Research outputs are being processed now. We expect the full reprocessing to take less than 5h.

Started
May 09, 2025, 10:50 AM UTC
Resolved
May 09, 2025, 06:46 PM UTC
Duration
7h 56m
Detected by Pingoru
May 09, 2025, 10:50 AM UTC

Affected components

Data Processing

Update timeline

  1. identified May 09, 2025, 10:50 AM UTC

    There might be some data delays in a small subset of research outputs processed between Wed-Fri that we're currently reprocessing to make sure they're up to date.

  2. monitoring May 09, 2025, 01:38 PM UTC

    Research outputs are being processed now. We expect the full reprocessing to take less than 5h.

  3. resolved May 09, 2025, 06:46 PM UTC

    All data has been reprocessed successfully. Incident resolved.

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