Altmetric incident

API and Detail Pages service outage

Major Resolved View vendor source →

Altmetric experienced a major incident on October 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 07:16 PM UTC
Resolved
Oct 21, 2025, 07:16 PM UTC
Duration
—
Detected by Pingoru
Oct 21, 2025, 07:16 PM UTC

Update timeline

  1. resolved Oct 21, 2025, 07:16 PM UTC

    Oct 21, 19:16 UTC Resolved - This incident has been resolved. Oct 21, 18:49 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 21, 18:48 UTC Identified - The issue has been identified and a fix is being implemented. Oct 21, 16:50 UTC Investigating - We are currently investigating a service outage for the Altmetric API and Detail Pages services following from today's maintenance.