Resolved on November 3, 2025.
Nov 3, 13:34 UTC Resolved - The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved. Nov 3, 11:30 UTC Monitoring - A fix has been implemented and we are monitoring the results Nov 3, 09:45 UTC Update - We are continuing to investigate this issue. Nov 3, 09:45 UTC Investigating - We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
Update timeline
- resolved Nov 03, 2025, 01:34 PM UTC
Nov 3, 13:34 UTC Resolved - The root cause has been identified and fixed. Our team monitored Altmetric Explorer and the issue is marked as resolved. Nov 3, 11:30 UTC Monitoring - A fix has been implemented and we are monitoring the results Nov 3, 09:45 UTC Update - We are continuing to investigate this issue. Nov 3, 09:45 UTC Investigating - We are currently investigating a service outage for the Altmetric Explorer application. We will post further updates as we work through the incident.
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